Once the instruments are assembled, and all quality assurance testing is completed, we ship them directly to you by courier service.

If you ever need to order a remake or replacement, you’ll have the option of using the original iScan file without having to create and send a new impression, as your iScan files are archived in our system for 36 months. That means that your customers do not have to come anymore to take a new ear impression or even collect the new hearing instrument.